Broken Elevator at The Londonbury Concerns Resident

A resident of Building 2 at The Londonbury contacted us yesterday regarding an elevator that has been broken in the building since May 27th. If you aren’t familar, The Londonbury is one of the big apartment communities along the river (yes, the one that burned down while under construction originally). The concern is that since it is the only elevator in the building it is creating an issue on the older residents, those with a handicap, anyone who would need an ambulance, and people who are in the process of moving in or out. Just imagine buying groceries and trying to get them upstairs.

Now you might be thinking, just deal with it, it can’t take long to fix. This isn’t The Big Bang Theory. Somethig like that could only happen on television.  However, on June 5th residents received a notice stating that it is expected to take up to six weeks to fix. The notice is below:

Dear Bldg 200 Residents,

Thank you again for your continued patience while we work to resolve this very unfortunate and unforeseen issue regarding the elevator failure.

After an additional technician assessment this morning, we have been able to finalize the scope and timeframe of work. Due to the need to specially fabricate the necessary replacement parts in addition to scheduling of various inspections in accordance with state and borough regulations, the work is estimated to take up to 6 weeks. We are actively working with our elevator contractor to continually explore any and all options to further expedite the process.

If special accommodations are needed for you or any of your neighbors, please contact our office as soon as possible so that our associates can do everything possible to assist you during this time.

We truly understand and apologize for any inconvenience this is causing for each of you. We sincerely appreciate your patience throughout this repair effort. Please expect continued communications from this office as new developments arise.
Thank you.

The issue that most interested us was whether local first responders were notified that the elevator is broken. We checked and the Borough of Conshohocken did notify Narberth Ambulance about the situation. We are told that in this type of situation a fire company would be called to assist in carrying any patients in and out of the building.