Jason Smith from Plymouth Meeting had recently received a damaged package from UPS when he spotted UPS drivers haphazardly loading and unloading packages between trucks in a parking lot off Germantown Pike (the former TD Bank lot in front of the mall).

This led to a second video about a week later when he spotted the UPS trucks in the same parking lot making a similar exchange. In a third video, Smith discusses his efforts to address the situation with UPS.

Watch all three videos below (some strong language):